Electronic participation (e-participation) refers to the use of ICT in facilitating citizen participation in government-related processes, encompassing areas such as administration, service delivery, decision-making, and policy-making. As such, e-participation shares close ties with e-government and e-governance participation. The term's emergence aligns with the digitization of citizen interests and interactions with political service providers, primarily due to the proliferation of e-government.
E-participation can be further defined as a mechanism that augments and intensifies political participation, enabling citizens to connect with each other and their elected representatives through information and communication technologies (ICTs). This comprehensive definition encompasses all stakeholders in democratic decision-making processes, not merely top-down government initiatives centered on citizens. E-participation is a significant component of e-democracy, involving various entities such as governments, media, political parties, interest groups, civil society organizations, international governmental organizations, as well as citizens and voters in the political processes at the local, national, and global levels.
The intricacies of e-participation processes arise from the diversity of participation domains, the variety of involved stakeholders, differing levels of engagement, and the various stages in policy making.
Originating in the early 2000s, the term "e-participation" emerged from the idea of promoting civic involvement in public policies via information and communication technologies (ICTs). The evolution of e-participation generally hinges on three factors: the progression of ICTs, the expansion of e-democracy, and the advancement of e-government.
The greatest catalyst for the surge in e-participation is the advancement of ICTs, which have facilitated improved collaboration between the public and the government.