Concept

Telecom Regulatory Authority of India

Summary
The Telecom Regulatory Authority of India (TRAI) is a regulatory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India. It consists of a chairperson and not more than two full-time members and not more than two part-time members. The TRAI Act was amended by an ordinance, effective from 24 January 2000, establishing a Telecom Disputes Settlement and Appellate Tribunal to take over the adjudicatory and disputes functions from TRAI. Telecom Regulatory Authority of India was established on 20 February 1997 by an Act of Parliament to regulate telecom services and tariffs in India. Earlier, regulation of telecom services and tariffs was overseen by the Central Government. TRAI's mission is to create and nurture conditions for the growth of telecommunications in India to enable the country to have a leading role in the emerging global information society. One of its main objectives is to provide a fair and transparent environment that promotes a level playing field and facilitates fair competition in the market. TRAI regularly issues orders and directions on various subjects such as tariffs, interconnections, quality of service, direct to home services and mobile number portability. In January 2016, TRAI introduced an important change in telecommunication to the benefit of consumers, where they would be compensated for every dropped call, subject to a maximum of three dropped calls in a day. In May 2016, this regulation was revoked by the Supreme Court on the grounds of being "unreasonable, arbitrary and unconstitutional". TRAI is administered through a secretariat headed by a secretary. All proposals are processed by the secretary, who organises the agenda for authority meetings (consulting with the chairperson), prepares the minutes and issues regulations in accordance to the meetings. The secretary is assisted by advisors.
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