Concept

DSLReports

Summary
DSLReports is a North American-oriented broadband information and review site based in New York City. The site's main focus is on internet, phone, cable TV, fiber optics, and wireless services in the United States and Canada, as well as other countries (United Kingdom and Australia). DSLReports was created by Justin Beech in June 1999. According to Alexa's page ranking system and the WHOIS, dslreports.com's domain URL was registered on May 28, 1999. In the 2000s, DSLReports was concurrently branded as "BroadbandReports.com," a domain that now redirects to dslreports.com. Over a four-hour period on April 27, 2011, an automated SQL Injection attack occurred on the DSLReports website. The attack was able to extract 8% of the site's username/password pairs, which amounted to approximately 8,000 of the 9,000 active accounts and 90,000 old or inactive accounts created during the site's 10-year history. Once the intrusion was detected, stopped and the extent of the compromised accounts had been assessed, passwords for those accounts were automatically reset. DSLReports rates and reviews cable, DSL and fiber optic internet services from providers all over North America. The site also runs support and discussion forums and offers online tools for testing internet connection. DSLReports allows its users to submit reviews of their Internet service provider (ISP), Web hosting service, digital phone service (VOIP), and more. Users may also read reviews written by others. Many large ISPs have over a thousand reviews on the site. Reviews may be filtered for the user's location and/or connectivity preference. The site is a source of internet related news and opinion, and occasionally breaks stories about broadband internet service providers, such as Time Warner Cable's 2008 decision to test consumption-based billing with subscribers. That same year, when Charter Communications began sending letters to high-speed internet customers regarding a new website tracking policy, reports of the letters first appeared on DSLReports.
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