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This lecture explores the challenges and opportunities in managing urban electricity systems, focusing on electricity market liberalization, environmental challenges related to reducing GHG emissions, and the role of Information and Communication Technologies (ICTs). The session delves into the impact of these challenges on grid management, customer relations, operations, maintenance, and grid development, highlighting the need for professionalized electricity purchasing, energy efficiency measures, and the involvement of consumers as producers. The instructor discusses how ICTs can enhance infrastructure efficiency, engage users in urban infrastructure management, and introduce new services, ultimately reshaping the traditional functions of urban electricity systems.