Person
Ekaterina Svikhnushina
This person is no longer with EPFL
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Related publications (4)
Please note that this is not a complete list of this person’s publications. It includes only semantically relevant works. For a full list, please refer to Infoscience.
Towards Novel Evaluation Methods for Social Dialog Systems
Language has shaped human evolution and led to the desire to endow machines with language abilities. Recent advancements in natural language processing enable us to achieve this breakthrough in human-machine interaction. However, introducing conversational ...
EPFL2023PEACE: A Model of Key Social and EmotionalQualities of Conversational Chatbots
Pearl Pu Faltings, Ekaterina Svikhnushina
Open-domain chatbots engage with users in natural conversations to socialize and establish bonds. However, designing and developing an effective open-domain chatbot is challenging. It is unclear what qualities of a chatbot most correspond to users' expecta ...
ASSOC COMPUTING MACHINERY2022User Expectations of Conversational Chatbots Based on Online Reviews
Pearl Pu Faltings, Ekaterina Svikhnushina, Alexandru Placinta
Open-domain chatbots that can engage in a conversation on any topic received significant attention in the last several years, which opened opportunities for studying user interaction with them. Drawing from reviews of chatbots posted on Google Play, we exp ...
ASSOC COMPUTING MACHINERY2021