Concept

Minitel

Summary
The Minitel was a videotex online service accessible through telephone lines, and was the world's most successful online service prior to the World Wide Web. It was invented in Cesson-Sévigné, near Rennes, Brittany, France. The service was rolled out experimentally on 15 July 1980 in Saint-Malo, France, and from autumn 1980 in other areas, and introduced commercially throughout France in 1982 by the PTT (Postes, Télégraphes et Téléphones; divided since 1991 between France Télécom and La Poste). From its early days, users could make online purchases, make train reservations, check stock prices, search the telephone directory, have a mail box, and chat in a similar way to what is now made possible by the World Wide Web. In February 2009, France Télécom indicated the Minitel network still had 10 million monthly connections. France Télécom retired the service on 30 June 2012. Officially TELETEL, the name Minitel is abbreviated from the French title of Médium interactif par numérisation d'information téléphonique (Interactive medium for digitized information by telephone). In 1978, Postes, Télégraphes et Téléphones, the French PTT organisation, began designing the Minitel network. By distributing terminals that could access a nationwide electronic directory of telephone and address information, it hoped to increase use of the country's 23 million phone lines, and reduce the costs of printing phone books and employing directory assistance personnel. Millions of terminals were given for free (officially loans, and property of the PTT) to telephone subscribers. The telephone company emphasized ease of use; one observer wrote that "the Minitel terminal requires slightly more training than a toaster to operate". By offering a popular service on simple, free equipment, Minitel achieved high market penetration and avoided the chicken and the egg problem that prevented widespread adoption of such a system in the United States. In exchange for the terminal, Minitel owners would only be given the yellow pages (classified commercial listings, with advertisements).
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