Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Systems listed on a light purple background are no longer in active development.
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Jira (ˈdʒiːrə ) is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management. The product name comes from the second and third syllables of the Japanese word pronounced as Gojira, which is Japanese for Godzilla. The name originated from a nickname Atlassian developers used to refer to Bugzilla, which was previously used internally for bug-tracking. JIRA was an open source tool available for anyone to download.
Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. Released as open-source software by Netscape Communications in 1998, it has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. Bugzilla is used, among others, by the Mozilla Foundation, WebKit, Linux kernel, FreeBSD, KDE, Apache, Eclipse and LibreOffice.
Roundup is an open-source issue or bug tracking system featuring a command-line, web and e-mail interface. It is written in Python and designed to be highly customizable. Roundup was designed by Ka-Ping Yee for the Software Carpentry project and was developed from 2001 to 2016 under the direction of Richard Jones. Since then, it has been developed by the Roundup community. It was the issue tracker for the Python programming language for 17 years before migrating to GitHub.