E-government

Summary

E-government (short for electronic government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government and for government provision of services directly to citizens. The term consists of the digital interactions between a citizen and their government (C2G), between governments and other government agencies (G2G), between government and citizens (G2C), between government and employees (G2E), and between government and businesses/commerces (G2B). E-government delivery models can be broken down into the following categories: This interaction consists of citizens communicating with all levels of government (city, state/province, national, and international), facilitating citizen involvement in governance using information and communication technology (ICT) (such as computers and we

Official source

https://en.wikipedia.org/wiki/E-government

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Introduction to the special issue on electronic government: investment in communities, firms, technologies and infrastructure

Diane Poulin, Christopher Tucci

Springer2015

e-Government 2015: exploring m-government scenarios, between ICT-driven experiments and citizen-centric implications

Gianluca Carlo Misuraca

After introducing the challenges and failures of first generation e-government (identified as e-Gov 1.0), and the rhetoric of the next generation of e-government efforts (identified as e-Gov 2.0), this paper presents an analysis of the promises of m-government, a relatively new phenomenon whose potential is largely unknown and unexplored but is already considered by many to be the most important subset of future e-government services. Discussing some cases of m-government technologies and applications worldwide, the paper identifies a number of risks and research questions to be further elaborated. In practice, are we about to go through a major adapting societal move, partly due to information and communication technologies (ICTs) but also to other co-factors likely to influence our near future (socio-political-economic and environmental trends), or are we just passing through a natural evolution (eventually faster than others occurred in the past)? Within this particular dynamic, the paper further addresses the importance of looking at what the various emerging scenarios may be, and which ones have to be considered and eventually deployed in terms of policy-relevant and favourable cost-benefit perspectives.

2009

Open Innovation in the Public Sector: Review and Integration of the Management and Public Administration Literatures

Diane Poulin, Christopher Tucci, Gianluigi Viscusi

This paper develops linkages and bilateral influences between the “open innovation” paradigm and research in Public Administration. To this end, the article aims to investigate the different areas of interest of the Public Administration literature to understand how scholars in the field have interpreted open innovation, further identifying the key characteristics of open innovation adopted in the public sector, with a specific focus on e-government, digital governance, and their impact on public management. We perform a literature review from 1995 to 2016, connecting and integrating the Management and Public Administration literatures on open innovation, currently mostly developed in silos, considering topics such as inclusive management, organizational control mechanisms, information use and production, and the dynamics of value creation and production for open innovation in the public sector. We anticipate that the results will help draw new avenues of research for academic researchers as well as tracks of useful actions for practitioners in the public sector.

2017