E-government (short for electronic government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government and for government provision of services directly to citizens. The term consists of the digital interactions between a citizen and their government (C2G), between governments and other government agencies (G2G), between government and citizens (G2C), between government and employees (G2E), and between government and businesses/commerces (G2B). E-government delivery models can be broken down into the following categories: This interaction consists of citizens communicating with all levels of government (city, state/province, national, and international), facilitating citizen involvement in governance using information and communication technology (ICT) (such as computers and websites) and business process re-engineering (BPR). Brabham and Guth (2017) interviewed the third party designers of e-government tools in North America about the ideals of user interaction that they build into their technologies, which include progressive values, ubiquitous participation, geolocation, and education of the public. Other definitions stray from the idea that technology is an object and defines e-government simply as facilitators or instruments and focus on specific changes in Public Administration issues. The internal transformation of a government is the definition that established the specialist technologist Mauro D. Ríos. In his paper "In Search of a Definition of Electronic Government", he says: "Digital government is a new way of organization and management of public affairs, introducing positive transformational processes in management and the structure itself of the organization chart, adding value to the procedures and services provided, all through the introduction and continued appropriation of information and communication technologies as a facilitator of these transformations.

About this result
This page is automatically generated and may contain information that is not correct, complete, up-to-date, or relevant to your search query. The same applies to every other page on this website. Please make sure to verify the information with EPFL's official sources.
Related courses (3)
AR-638: Sensing Like a (Multipli)City
A hands-on approach on how sensing works is complemented with theoretical insights to reflect on the critical zones opened up for urban research by the expansion of coded environments, providing the s
AR-514: Transformation, from theory to practice of change
The course looks at how the disciplines of architecture, urban design and planning could reposition themselves to accelerate implementation of the broader transitions we are facing in terms of health
MGT-641(b): Technology and Public Policy - (b) Technology, policy and regulation
The course offers an introduction to technology policy and regulation with a particular focus on the infrastructures. In these infrastructures technology policy and regulation basically translates int
Related publications (26)
Related concepts (17)
E-democracy
E-democracy (a blend of the terms electronic and democracy), also known as digital democracy or Internet democracy, uses information and communication technology (ICT) in political and governance processes. The term is credited to digital activist Steven Clift. By using 21st-century ICT, e-democracy seeks to enhance democracy, including aspects like civic technology and E-government. Proponents argue that by promoting transparency in decision-making processes, e-democracy can empower all citizens to observe and understand the proceedings.
E-participation
Electronic participation (e-participation) refers to the use of ICT in facilitating citizen participation in government-related processes, encompassing areas such as administration, service delivery, decision-making, and policy-making. As such, e-participation shares close ties with e-government and e-governance participation. The term's emergence aligns with the digitization of citizen interests and interactions with political service providers, primarily due to the proliferation of e-government.
Smart city
A smart city is a technologically modern urban area that uses different types of electronic methods and sensors to collect specific data. Information gained from that data is used to manage assets, resources and services efficiently; in return, that data is used to improve operations across the city. This includes data collected from citizens, devices, buildings and assets that is processed and analyzed to monitor and manage traffic and transportation systems, power plants, utilities, water supply networks, waste, criminal investigations, information systems, schools, libraries, hospitals, and other community services.
Show more
Related MOOCs (8)
Global Arctic
The Global Arctic MOOC introduces you the dynamics between global changes and changes in the Arctic. This course aims to highlight the effects of climate change in the Polar region. In turn, it will u
Smart Cities, Management of Smart Urban Infrastructures
Learn about the principles of management of urban infrastructures in the era of Smart Cities. The introduction of Smart urban technologies into legacy infrastructures has already resulted and will con
Smart Cities, Management of Smart Urban Infrastructures
Learn about the principles of management of urban infrastructures in the era of Smart Cities. The introduction of Smart urban technologies into legacy infrastructures has already resulted and will con
Show more

Graph Chatbot

Chat with Graph Search

Ask any question about EPFL courses, lectures, exercises, research, news, etc. or try the example questions below.

DISCLAIMER: The Graph Chatbot is not programmed to provide explicit or categorical answers to your questions. Rather, it transforms your questions into API requests that are distributed across the various IT services officially administered by EPFL. Its purpose is solely to collect and recommend relevant references to content that you can explore to help you answer your questions.