Concept

Scandinavian Multi Access Reservations for Travel Agents

Summary
SMART, Scandinavian Multi Access Reservations for Travel Agents, is a computerized system for ticket reservation. History It was created in 1979 by SAS, Braathens and Swedish State Railways. Many travel companies had computerized their systems at the time, and provided terminal interfaces for travel agencies. Each had their own system, often involving widely different codes and procedures. It was cumbersome and expensive for a travel agency to have multiple terminals, each one connected to a different provider. SMART solved this, by providing a single interface over the public data network Datex. It worked by having a Host Interface Processor (HIP) at each travel company. These would emulate a number of terminals, translate the messages, codes and addresses, wrap them in SMARTs own communications protocol, and provide the interface over Datex to the various travel agencies. There was, of course, functionality to limit access. On the travel agency side, there would be SMART
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