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This paper proposes a framework to describe the influence of customer behaviour in the establishment of a satisfying business-to-business e-commerce strategy. A description of electronic sales channels typologies as well as of the attributes characterising ...
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In Web-based information commerce it is diffcult to disentangle presentation from process logic, and sometimes even data is not separate from the presentation. Consequently, it becomes crucial to define an abstract model for business processes and their ma ...
