Lecture

ITIL @ DIT: Service Management

Related lectures (35)
Project Management: Portfolio Management
Focuses on project planning, execution, and key user involvement for effective project management.
Project Configuration Workshop
Covers the configuration of a project management tool and defining project structures, geographical locations, and risks.
Project Management Essentials: Scope, Time, and Cost
Covers essential project management aspects like scope, time, and cost, along with resource allocation, schedule optimization, and risk management.
Financial Decision Making: Cost-Benefit Analysis in Projects
Covers financial decision making through cost-benefit analysis in public projects, focusing on investment viability and the implications of interest rates.
Architectural Technology: Project Phases and Architect Responsibilities
Discusses the phases of architectural projects and the responsibilities of architects throughout the process.
Project Management: Portfolio Management Training
Covers CRISTAL status, Archibus overview, funding allocation, and project evolution phases.
IT Solutions for Business Alignment
Covers solutions for aligning business and IT through information modeling, RFP/RFT, and low-code platforms.
Dependability Overview
Explores dependability in industrial automation, covering reliability, safety, fault characteristics, and examples of failure sources in various industries.
OpenShift Survival Guide
Provides a survival guide for OpenShift, covering node setup, service management, configuration handling, and issue troubleshooting.
Hosting on XaaS and Continuous Deployment
Explores hosting on XaaS infrastructure and continuous deployment best practices at EPFL, emphasizing security, documentation, and collaboration.

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