Business process re-engineeringBusiness process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors. BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes.
Component Object ModelComponent Object Model (COM) is a binary-interface standard for software components introduced by Microsoft in 1993. It is used to enable inter-process communication object creation in a large range of programming languages. COM is the basis for several other Microsoft technologies and frameworks, including OLE, OLE Automation, Browser Helper Object, ActiveX, COM+, DCOM, the Windows shell, DirectX, UMDF and Windows Runtime.