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Patterns for Value-Added Services Illustrated with SEAM

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The Vehicle Routing Problem with Discrete Split Deliveries and Time Windows

Matteo Salani, Ilaria Vacca

The Discrete Split Delivery Vehicle Routing Problem with Time Windows (DSDVRPTW) consists of designing the optimal set of routes to serve, at least cost, a given set of customers while respecting constraints on vehicles capacity and customer time windows. ...

2010

High Quality P2P Service Provisioning via Decentralized Trust Management

Hung Le Vu

Trust management is essential to fostering cooperation and high quality service provisioning in several peer-to-peer (P2P) applications. Among those applications are customer-to-customer (C2C) trading sites and markets of services implemented on top of cen ...

EPFL2010

Automated Software Testing as a Service (TaaS)

George Candea, Cristian Zamfir, Stefan Bucur

This paper makes the case for TaaS - automated software testing as a cloud-based service. We present three kinds of TaaS: (1) a public certification service, akin to Underwriters Labs, that independently assesses the reliability, safety, and security of so ...

2010

Optimal selection of customers for a last-minute offer

Thomas Rothvoss

We analyze a short-term revenue optimization problem that involves the optimal targeting of customers for a promotion in which a finite number of perishable items are sold on a last-minute offer. The goal is to select the subset of customers to whom the of ...

Informs2010

The Vehicle Routing Problem with Discrete Split Delivery and Time Windows

Matteo Salani, Ilaria Vacca

2009

The Vehicle Routing Problem with Discrete Split Delivery and Time Windows

Matteo Salani, Ilaria Vacca

2009

DecoCHina, a Chinese-Swiss collaborative network of industrial SMEs

Rémy Glardon, Michel Pouly

Industrial SMEs face new challenges in global markets with customers requiring more complete solutions and ability to source their procurements anywhere in the world. If large companies have erough resources to gain from the new opportunities provided by t ...

Ieee Service Center, 445 Hoes Lane, Po Box 1331, Piscataway, Nj 08855-1331 Usa2008

An Enhanced Service Provider Communication Interface with Client Priorization

Milos Stanisavljevic, Slobodan Lukovic

With the increased dynamics of modern life, the efficiency and reliability of everyday services is emerging to be a fundamental concern. On the other hand, modern telecommunication technologies, like wireless Internet access, are penetrating all segments o ...

IEEE/WFM2008

Diversification into logistics

Patrick Mollet

Postal incumbents in Europe have encountered during the last decade fundamental changes in their industry environment, which now threaten their very business model: governments decided to liberalise first the parcel market, then gradually the letter market ...

EPFL2008

The Universal Postal Service in the communications area : Adapting to changing markets and customer behavior

Matthias Finger, Pierre Rossel

This study is making the case that the Universal Postal Service as currently defined at the European level should be modernized. The European Union plans to liberalize and build up an internal market for postal services by 2009 with the aim to foster impro ...

2005