Publication

Impact of link failures on VoIP performance

Catherine Boutremans
2002
Report or working paper
Abstract

We use active and passive traffic measurements to identify the issues involved in the deployment of a voice service over a tier-1 IP backbone network. Our findings indicate that no specific handling of voice packets (i.e. QoS differentiation) is needed in the current backbone but new protocols and mechanisms need to be introduced to provide a better protection against link failures. We discover that link failures may be followed by long periods of routing instability, during which packets can be dropped because forwarded along invalid paths. We also identify the need for a new family of quality of service mechanisms based on fast protection of traffic and high availability of the service rather than performance in terms of delay and loss.

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Related concepts (25)
Voice over IP
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls, the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of voice and other communications services (fax, SMS, voice messaging) over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
Internet backbone
The Internet backbone may be defined by the principal data routes between large, strategically interconnected computer networks and core routers of the Internet. These data routes are hosted by commercial, government, academic and other high-capacity network centers, as well as the Internet exchange points and network access points, that exchange Internet traffic between the countries, continents, and across the oceans.
Quality of service
Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, or a cloud computing service, particularly the performance seen by the users of the network. To quantitatively measure quality of service, several related aspects of the network service are often considered, such as packet loss, bit rate, throughput, transmission delay, availability, jitter, etc.
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