Service publicLa notion de service public peut désigner : Au sens matériel, une activité d'intérêt général, prise en charge par une personne publique au moyen de prérogatives de puissances publiques Au sens organique et par métonymie, l'organisme gérant un service public, soit une administration publique. Collectivité publique, pouvoirs publics, administration publique et service public sont souvent employés de façon interchangeable, mais ont des définitions techniques distinctes.
Collaborative e-democracyCollaborative e-democracy refers to a hybrid democratic model combining elements of direct democracy, representative democracy, and e-democracy (or the incorporation of ICTs into democratic processes). This concept, first introduced at international academic conferences in 2009, offers a pathway for citizens to directly or indirectly engage in policymaking. Steven Brams and Peter Fishburn describe it as an "innovative way to engage citizens in the democratic process," that potentially makes government "more transparent, accountable, and responsive to the needs of the people.
Online deliberationOnline deliberation is a broad term used to describe many forms of non-institutional, institutional and experimental online discussions. The term also describes the emerging field of practice and research related to the design, implementation and study of deliberative processes that rely on the use of electronic information and communications technologies (ICT). Although the Internet and social media have fostered discursive participation and deliberation online through computer-mediated communication, the academic study of online deliberation started in the early 2000s.