Concept

Post-occupancy evaluation

Résumé
Post Occupancy Evaluation (POE) has its origins in Scotland and the United States and has been used in one form or another since the 1960s. Preiser and colleagues define POE as "the process of evaluating buildings in a systematic and rigorous manner after they have been built and occupied for some time". The unique aspect of Post Occupancy Evaluation is that it generates recommendations based on all stakeholder groups' experiences of subject buildings' effects on productivity and wellbeing. Purposes of POE Post Occupancy Evaluations is used to improve the ways that buildings are used to support productivity and wellbeing. Specifically it is used to:
  • Account for building quality
  • Inform planning and briefing (programming) for new buildings and alterations
  • Troubleshoot building/use problems (such as change management and new work styles)
The British Council for Offices (BCO) summarises that a POE provides feedback of how successful the workplace is in supporting the occ
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