A critical role of online platforms like Facebook, Wikipedia, YouTube, Amazon, Doordash, and Tinder is to moderate content. Interventions like banning users or deleting comments are carried out thousands of times daily and can potentially improve our onlin ...
Social media is increasingly being employed to develop Cultural Ecosystem Services (CES) indicators. The image-sharing platform Flickr has been one of the most popular sources of data. Most large-scale studies, however, tend to only use the number of image ...
Defining a universal metric for Quality of Experience (QoE) is notoriously hard due to the complex relationship between low-level performance metrics and user satisfaction. The most common metric, the Mean Opinion Score (MOS), has well-known biases and inc ...
In recent years, there has been widespread concern about misinformation and hateful content on social media that are damaging societies. Being one of the most influential social media that practically serves as a newsearch engine, YouTube has accepted crit ...
Cities are increasingly reusing industrial heritage as part of cultural and creative regeneration strategies. However, designers and decision-makers face the challenge of determining which features and elements of industrial heritage are more perceived and ...
Social media studies often collect data retrospectively to analyze public opinion. Social media data may decay over time and such decay may prevent the collection of the complete dataset. As a result, the collected dataset may differ from the complete data ...
The increasing diffusion of novel digital and online sociotechnical systems for arational behavioral influence based on Artificial Intelligence (AI), such as social media, microtargeting advertising, and personalized search algorithms, has brought about ne ...
We study socio-political systems in representative democracies. Motivated by problems that affect the proper functioning of the system, we build computational methods to answer research questions regarding the phenomena occurring in them. For each phenomen ...
The presence of conversational agents (or chatbots) in educational contexts has been steadily increasing over the past few years. Recent surveys have shown widespread interest in the use of chatbots in education, both for research and practice. Although th ...
This paper presents an analysis of the role of social media, specifically Twitter, in the context of non-fungible tokens, better known as NFTs. Such emerging technology framing the creation and exchange of digital object, started years ago with early proje ...
