Émotionthumb|upright=1.8|Roue des émotions de Robert Plutchik.|alt= L'émotion est une expérience psychophysiologique complexe et intense (avec un début brutal et une durée relativement brève) de l'état d'esprit d'un individu animal liée à un objet repérable lorsqu'il réagit aux influences biochimiques (internes) et environnementales (externes). Chez les humains, l'émotion inclut fondamentalement « un comportement physiologique, des comportements expressifs et une conscience ».
Emotion classificationEmotion classification, the means by which one may distinguish or contrast one emotion from another, is a contested issue in emotion research and in affective science. Researchers have approached the classification of emotions from one of two fundamental viewpoints: that emotions are discrete and fundamentally different constructs that emotions can be characterized on a dimensional basis in groupings In discrete emotion theory, all humans are thought to have an innate set of basic emotions that are cross-culturally recognizable.
Emotion recognitionEmotion recognition is the process of identifying human emotion. People vary widely in their accuracy at recognizing the emotions of others. Use of technology to help people with emotion recognition is a relatively nascent research area. Generally, the technology works best if it uses multiple modalities in context. To date, the most work has been conducted on automating the recognition of facial expressions from video, spoken expressions from audio, written expressions from text, and physiology as measured by wearables.
Intelligence émotionnellevignette|Les émotions sociales ont souvent lieux dans le cadre familial comme illustré sur cette image L'intelligence émotionnelle (IE) fait référence à la capacité d'une personne à percevoir, comprendre, gérer et exprimer ses propres émotions, ainsi que celles des autres, afin de résoudre les problèmes et réguler les comportements liés aux émotions. Bien que le terme soit apparu pour la première fois en 1964, il a gagné en popularité dans le best-seller L'Intelligence émotionnelle, écrit par le journaliste scientifique Daniel Goleman en 1995.
Émotion (zoologie)vignette|Un dessin d'un chat par T. W. Wood dans le livre de Charles Darwin, The Expression of the Emotions in Man and Animals, décrit comme agissant «dans un état d'esprit affectueux» L'émotion en zoologie désigne les sentiments et émotions subjectifs éprouvés par des animaux non-humains. Les émotions peuvent être décrites comme des états conscients, subjectifs caractérisés premièrement par les expressions psychophysiologiques, les réactions biologiques, et les états mentaux.
Emotions and cultureAccording to some theories, emotions are universal phenomena, albeit affected by culture. Emotions are "internal phenomena that can, but do not always, make themselves observable through expression and behavior". While some emotions are universal and are experienced in similar ways as a reaction to similar events across all cultures, other emotions show considerable cultural differences in their antecedent events, the way they are experienced, the reactions they provoke and the way they are perceived by the surrounding society.
Affective neuroscienceAffective neuroscience is the study of how the brain processes emotions. This field combines neuroscience with the psychological study of personality, emotion, and mood. The basis of emotions and what emotions are remains an issue of debate within the field of affective neuroscience. The term "affective neuroscience" was coined by neuroscientist Jaak Panksepp, at a time when cognitive neuroscience focused on parts of psychology that did not include emotion, such as attention or memory.
Discrete emotion theoryDiscrete emotion theory is the claim that there is a small number of core emotions. For example, Silvan Tomkins (1962, 1963) concluded that there are nine basic affects which correspond with what we come to know as emotions: interest, enjoyment, surprise, distress, fear, anger, shame, dissmell (reaction to bad smell) and disgust. More recently, Carroll Izard at the University of Delaware factor analytically delineated 12 discrete emotions labeled: Interest, Joy, Surprise, Sadness, Anger, Disgust, Contempt, Self-Hostility, Fear, Shame, Shyness, and Guilt (as measured via his Differential Emotions Scale or DES-IV).
Travail émotionnelLe travail émotionnel est l'énergie et le temps passé à gérer les sentiments (de soi-même ou d'autrui) pour préserver le décorum, conserver une apparence de normalité et garantir la continuité du service. Ce travail vise à répondre aux attentes sociales. Il peut être mis en œuvre au travail, par exemple lorsque l'on gère les angoisses de collègues ou les frustrations de clients, ou dans la sphère privée, par exemple lorsqu'un membre du couple s'occupe presque exclusivement des emplois du temps des enfants, des courses, du ménage, et plus généralement de la gestion du foyer, pour le confort de son partenaire qui n'a ainsi pas à s'en inquiéter.
Emotional literacyThe term emotional literacy has often been used in parallel to, and sometimes interchangeably with, the term emotional intelligence. However, there are important differences between the two. Emotional literacy was noted as part of a project advocating humanistic education in the early 1970s. The term was used extensively by Claude Steiner (1997) who wrote: "Emotional literacy is made up of 'the ability to understand your emotions, the ability to listen to others and empathise with their emotions, and the ability to express emotions productively.
