Summary
Data quality refers to the state of qualitative or quantitative pieces of information. There are many definitions of data quality, but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Moreover, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as the number of data sources increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. When this is the case, data governance is used to form agreed upon definitions and standards for data quality. In such cases, data cleansing, including standardization, may be required in order to ensure data quality. Defining data quality is difficult due to the many contexts data are used in, as well as the varying perspectives among end users, producers, and custodians of data. From a consumer perspective, data quality is: "data that are fit for use by data consumers" data "meeting or exceeding consumer expectations" data that "satisfies the requirements of its intended use" From a business perspective, data quality is: data that are "'fit for use' in their intended operational, decision-making and other roles" or that exhibits "'conformance to standards' that have been set, so that fitness for use is achieved" data that "are fit for their intended uses in operations, decision making and planning" "the capability of data to satisfy the stated business, system, and technical requirements of an enterprise" From a standards-based perspective, data quality is: the "degree to which a set of inherent characteristics (quality dimensions) of an object (data) fulfills requirements" "the usefulness, accuracy, and correctness of data for its application" Arguably, in all these cases, "data quality" is a comparison of the actual state of a particular set of data to a desired state, with the desired state being typically referred to as "fit for use," "to specification," "meeting consumer expectations," "free of defect," or "meeting requirements.
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