Data qualityData quality refers to the state of qualitative or quantitative pieces of information. There are many definitions of data quality, but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Moreover, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as the number of data sources increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose.
Information managementInformation management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. IM for organizations concerns a cycle of organizational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal through archiving or deletion.
Real-time business intelligenceReal-time business intelligence (RTBI) is a concept describing the process of delivering business intelligence (BI) or information about business operations as they occur. Real time means near to zero latency and access to information whenever it is required. The speed of today's processing systems has allowed typical data warehousing to work in real-time. The result is real-time business intelligence. Business transactions as they occur are fed to a real-time BI system that maintains the current state of the enterprise.
Process miningProcess mining is a family of techniques relating the fields of data science and process management to support the analysis of operational processes based on event logs. The goal of process mining is to turn event data into insights and actions. Process mining is an integral part of data science, fueled by the availability of event data and the desire to improve processes. Process mining techniques use event data to show what people, machines, and organizations are really doing.
Customer attritionCustomer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. Examples include banks, telephone service companies, internet service providers, pay TV companies, insurance firms, and alarm monitoring services.
Predictive modellingPredictive modelling uses statistics to predict outcomes. Most often the event one wants to predict is in the future, but predictive modelling can be applied to any type of unknown event, regardless of when it occurred. For example, predictive models are often used to detect crimes and identify suspects, after the crime has taken place. In many cases, the model is chosen on the basis of detection theory to try to guess the probability of an outcome given a set amount of input data, for example given an email determining how likely that it is spam.
OLAP cubeAn OLAP cube is a multi-dimensional array of data. Online analytical processing (OLAP) is a computer-based technique of analyzing data to look for insights. The term cube here refers to a multi-dimensional dataset, which is also sometimes called a hypercube if the number of dimensions is greater than three. A cube can be considered a multi-dimensional generalization of a two- or three-dimensional spreadsheet. For example, a company might wish to summarize financial data by product, by time-period, and by city to compare actual and budget expenses.
Enterprise application integrationEnterprise application integration (EAI) is the use of software and computer systems' architectural principles to integrate a set of enterprise computer applications. Enterprise application integration is an integration framework composed of a collection of technologies and services which form a middleware or "middleware framework" to enable integration of systems and applications across an enterprise.
Enterprise softwareEnterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a computer-based information system. Enterprise software handles a number of operations in an organization, for example to enhance the business and management reporting tasks, or support production operations and back-office.
Data blendingData blending is a process whereby big data from multiple sources are merged into a single data warehouse or data set. It concerns not merely the merging of different s or disparate sources of data but also different varieties of data. Data blending allows business analysts to cope with the expansion of data that they need to make critical business decisions based on good quality business intelligence. Data blending has been described as different from data integration due to the requirements of data analysts to merge sources very quickly, too quickly for any practical intervention by data scientists.