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Concept
Enterprise software
Summary
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a computer-based information system.
Enterprise software handles a number of operations in an organization, for example to enhance the business and management reporting tasks, or support production operations and back-office. The systems must process the information at a relatively high speed.
Services provided by enterprise software are typically business-oriented tools. As companies and other organizations have similar departments and systems, enterprise software is often available as a suite of customizable programs. Enterprise software tools cover database management, customer relationship management, supply chain management, business process management and so on.
The term enterprise software is used in industry, and business research publications, but is not common in computer science. In academic literature no coherent definition can be found. The computer historian Martin Campbell-Kelly contemplated in 2003 that the growth of the corporate software industry is not well understood. Enterprise application software (EAS) is recognized among academics as enterprise software components and modules which support only a particular business function. These EAS software components and modules can interoperate, so that cross-functional or inter-organizational enterprise systems can be built up. In this context the industry may speak of middleware. Software that is primarily sold to consumers, is not called enterprise software.
According to Martin Fowler, "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of business processes with that data.
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