Concept
Direct inward dial
Related concepts (8)
Telephone exchange
A telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital systems to establish telephone calls between subscribers. In historical perspective, telecommunication terms have been used with different semantics over time. The term telephone exchange is often used synonymously with central office, a Bell System term.
Caller ID
Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is being set up. The caller ID service may include the transmission of a name associated with the calling telephone number, in a service called Calling Name Presentation (CNAM). The service was first defined in 1993 in International Telecommunication Union - Telecommunication Standardization Sector (ITU-T) Recommendation Q.
Primary Rate Interface
The Primary Rate Interface (PRI) is a telecommunications interface standard used on an Integrated Services Digital Network (ISDN) for carrying multiple DS0 voice and data transmissions between the network and a user. PRI is the standard for providing telecommunication services to enterprises and offices. It is based on T-carrier (T1) transmission in the US, Canada, and Japan, while the E-carrier (E1) is common in Europe and Australia. The T1 line consists of 23 bearer (B) channels and one data (D) channel for control purposes, for a total bandwidth of 24x64-kbit/s or 1.
Business telephone system
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features related to call handling.
Plain old telephone service
Plain old telephone service (POTS), or plain ordinary telephone system, is a retronym for voice-grade telephone service employing analog signal transmission over copper loops. POTS was the standard service offering from telephone companies from 1876 until 1988 in the United States when the Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) was introduced, followed by cellular telephone systems, and voice over IP (VoIP). POTS remains the basic form of residential and small business service connection to the telephone network in many parts of the world.
Integrated Services Digital Network
Integrated Services Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the digitalised circuits of the public switched telephone network. Work on the standard began in 1980 at Bell Labs and was formally standardized in 1988 in the CCITT "Red Book". By the time the standard was released, newer networking systems with much greater speeds were available, and ISDN saw relatively little uptake in the wider market.
Voice over IP
Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for voice calls, the delivery of voice communication sessions over Internet Protocol (IP) networks, such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of voice and other communications services (fax, SMS, voice messaging) over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
Public switched telephone network
The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telecommunication. The network consists of telephone lines, fiber optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables interconnected by switching centers, such as central offices, network tandems, and international gateways, which allow telephone users to communicate with each other.