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Accurate estimation of quality of online services is both an important and difficult problem, since a service has many interdependent quality attributes influenced by several contextual factors. It is even more challenging as quality ratings come from sour ...
Accurate estimation of quality of online services is both an important and difficult problem, since a service has many interdependent quality attributes influenced by several contextual factors. It is even more challenging as quality ratings come from sour ...
In this dissertation, I determine the strategic options of energy service companies active in urban areas. This work is developed considering the wider EU policy framework, namely a liberalised energy market, environmental protection and security of supply ...
Trust management is essential to fostering cooperation and high quality service provisioning in several peer-to-peer (P2P) applications. Among those applications are customer-to-customer (C2C) trading sites and markets of services implemented on top of cen ...
Until about the end of WWII, the territorial organization of the economy could be expressed along a very strong center-periphery gradient, with industries and services concentrated in cities while the countryside supplied agricultural products. Since the i ...
The Information Technology Infrastructure Library (ITIL) is a collection of best practices for the management of IT services. ITIL helps organizations to become aware of the business value their IT services provide to internal and external stakeholders. Un ...
In this paper, we study dynamic protocol update (DPU). Contrary to local code updates on-the-fly, DPU requires global coordination of local code replacements. We propose a novel solution to DPU. The key idea is to add a level of indirection between the ser ...
Convinced by the important role of CoPs (communities of practice) and the innovative learning modality they offer, the Ecole Polytechnique Fédérale de Lausanne is currently developing a framework to sustain interaction, collaboration, and learning in labor ...
Vulnerability is estimated in terms of the effects that IEMI may induce to the services provided by the facility under study. We estimate the vulnerability by considering three variables: the likelihood, the risk, and the hardness. The different parameters ...
In the absence of adequate state support, societies in the developing world have long relied on community support for humanitarian relief. Such community networks provide a readily available platform for delivery of humanitarian relief services. Wireless t ...
