Concept
Service economy
Related publications (48)
Public bench - service station for pedestrians
Vincent Kaufmann, Renate Albrecher
Public benches are a key element for active mobility and can be understood as service stations for pedestrians. They contribute to fostering and facilitating sustainable mobility, but are often underestimated or not included in urban planning and policies. ...
2022Designing, Aligning, and Visualizing Service Systems
Service is a concept that separates the concerns of an organization into (1) the value created for users and (2) the way the organization manages its resources to provide this value. The discipline of management of information technology (IT) uses services ...
EPFL2018IntegrCiTy - D2.3 Report - Enabling and integrating a common IT structure: Definition of a back-end layer architecture
François Maréchal, Luc Girardin, Jessen Page, Gillian Jean Bernard Basso
The concept of the IntegrCiTy platform is built around the development of a single application as a suite of independent software: project partners will mutualize a certain number of tools that shall be integrated in the IntegrCiTy platform. Therefore, a r ...
IPESE-EPFL2017Who's On Board? Probabilistic Membership for Real-Time Distributed Control Systems (Extended)
Rachid Guerraoui, David Kozhaya, Yvonne Anne Pignolet-Oswald
To increase their dependability, distributed control systems (DCSs) need to agree in real time about which hosts have crashed, i.e., they need a real-time membership service. In this paper, we prove that such a service cannot be implemented deterministical ...
SRDS2016Building Capabilities for Service Innovation
The service sector is the most dominant sector in every developed economy today. The ability to develop and successfully launch new services is crucial for service organizations to stay competitive and to adapt to the ever-changing conditions of the enviro ...
EPFL2015IT Service Alignment Verification of Quantitative Properties in Service Design
Alain Wegmann, Gorica Tapandjieva Sekulovska
Despite many years of research, alignment of business and IT services remains a challenge. In this paper we show how to verify the quantitative properties of a service against stakeholder requirements during service design. We model the service with the Sy ...
2015