The term "mass market" refers to a market for goods produced on a large scale for a significant number of end consumers. The mass market differs from the niche market in that the former focuses on consumers with a wide variety of backgrounds with no identifiable preferences and expectations in a large market segment. Traditionally, businesses reach out to the mass market with advertising messages through a variety of media including radio, TV, newspapers and the Web. Scholars have noted that defining the precise nature of the mass market is problematic. This difficulty arises, at least in part, from scholarly attention being given to the process of mass marketing rather than the mass market, per se. In addition, the concept of a mass market means different things in different contexts and has evolved over time, adding yet another layer of complexity. The ‘'Cambridge Business English Dictionary defines a mass market as: a market of as many people as possible, not just people with a lot of money or particular needs or interests [or] a product that is intended to be sold to as many people as possible, not just to people with a lot of money or particular interests. A mass market, also known as undifferentiated market, is a large group of current and/or prospective customers, where individual members share similar needs. The size of a mass market depends on the product category. Mass marketers typically aim at between 50 and 100 percent of the total market potential. For example, the laundry detergent, Tide, reportedly had a 65% in-store market share (in the US) by developing a “good for everybody” product and targeting a broad middle-class market. By the 1980s, Coca-Cola commanded almost 70% share of the US market Mass market products and brands offer lower acceptable quality, are mass-produced, widely distributed and typically rely on mass media to create high levels of market awareness and ultimately market penetration.

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