Concept

Web chat

Summary
A web chat is a text-based system that allows users to communicate in real-time using easily accessible web interfaces. It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software. This trait allows users instantaneous access and only a web browser is required to chat. Users will always get the latest version of a chat service because no software installation or update are required. Web chat software The following are standalone chat servers:
  • IBM Sametime
The following are web front ends (requires e.g. IRC chat server):
  • CGI:IRC (Perl, Ajax)
  • Mibbit (Java, Ajax)
  • PJIRC (Java)
  • qwebirc (Python, Ajax)
Live support software Web chat software is sometimes used in a business context as live support software, also called live support, live help or live chat. In this case, the web chat software is integrated with a website to allow for a
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