Lecture

User Experience: Fundamentals

In course

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Description

This lecture covers the fundamentals of user experience (UX), including the definition of usability according to ISO standards, the relationship between UX and customer experience (CX), and the key components of UX such as accessibility, utility, and emotion. Through examples like the Microsoft Home Use Program, the instructor explores how UX impacts user interactions and perceptions, emphasizing the importance of creating positive and engaging experiences for users.

Official source

https://mediaspace.epfl.ch/media/0_hijfw60h

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Ontological neighbourhood

Computer engineering

Software development: Human–computer interaction

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