The Product Value Chain: Use And Support

This lecture focuses on the final stage of the product value chain, emphasizing the importance of proper use and support to achieve sustainable impact. Topics covered include commissioning, training, maintenance, decommissioning, and recycling, highlighting the significance of planning, user feedback, technical support, and training programs for operators and users. The discussion also addresses the challenges of routine maintenance, repair, and decommissioning, stressing the need for cost-effective solutions and the incorporation of remote monitoring features to simplify the process. The lecture concludes by underlining the importance of considering the total cost of ownership and taking a holistic approach to product design to ensure long-term impact and compliance with sustainable development goals.