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How About Safety and Risk Management in Research and Education?

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Specifying Services for ITIL Service Management

François Maréchal, Gil Regev, Alain Wegmann

The Information Technology Infrastructure Library (ITIL) is a collection of best practices for the management of IT services. ITIL helps organizations to become aware of the business value their IT services provide to internal and external stakeholders. Un ...

2008

Transformation of the 2001 Swiss SAM from ETH Zürich to GEMINI-E3 format

Marc Vielle, André Sceia

This paper describes the methodology used to transform the 2001 Swiss SAM devised at ETH Zürich and align it to the requirements of the GEMINI-E3 model which is based on the GTAP database. ...

2007

SEAM in Business: A Systemic Method for Understanding Stakeholders’ Needs in Value Networks

Alain Wegmann

Understanding stakeholders’ needs is necessary to design requirements for organizations and IT systems. We present a systemic modeling method to identify and categorize stakeholders within value networks, to analyze the relationships between these value ne ...

2006

Creativity and the Age-Old Resistance to Change Problem in RE

Gil Regev, Alain Wegmann

Creativity is about bringing unforeseen change to habitual ways of doing things. Understanding the challenges of introducing innovation in organizations is, therefore, essential during the requirements phase of today’s computer systems design projects. How ...

IEEE2006

Predictive Approach for Database Schema Evolution

Hassina Bounif

Information systems, including their core databases need to meet changing user requirements and adhere to evolving business strategies. Traditional database evolution techniques focus on reacting to change to smoothly perform schema evolution operations an ...

Idea Group2006

SARFOS - Search And Rescue Forward Operation Support System

Mountain search and rescue in the Alps of Austria and Switzerland is a prominent and challenging example of emergency response tasks. Significant numbers of search and rescue operations are carried out every year. In Switzerland, the "Alpine Rettung" in 20 ...

2005

Characterization of microcapsules

Jutta Christine Wandrey, David Hunkeler

A review on the methods of characterization of multicomponent microcapsules. Requirements to measure the ingress and egress of small and macromols. through the membrane are discussed, along with the relevant theory. The relevant factors to consider in micr ...

2004

Theory and practice behind the course designing enterprisewide IT systems

Alain Wegmann

As a consequence of the co-evolution of business and information technology (IT), the responsibilities of software engineers are expanding. They are becoming much more involved in business-related issues. When defining computing curriculums, this trend nee ...

2004

A Systemic Paradigm for Early IT System Requirements Based on Regulation Principles: The Lightswitch Approach

Gil Regev

IT system is a general term for all software based business applications used in enterprises. IT systems support the actions of an enterprise by processing information about the enterprise and its environment and by providing this information to the enterp ...

2003

A systemic paradigm for early IT system requirements based on regulation principles

Gil Regev

EPFL2003