User Expectations of Conversational Chatbots Based on Online Reviews
Graph Chatbot
Chat with Graph Search
Ask any question about EPFL courses, lectures, exercises, research, news, etc. or try the example questions below.
DISCLAIMER: The Graph Chatbot is not programmed to provide explicit or categorical answers to your questions. Rather, it transforms your questions into API requests that are distributed across the various IT services officially administered by EPFL. Its purpose is solely to collect and recommend relevant references to content that you can explore to help you answer your questions.
Language has shaped human evolution and led to the desire to endow machines with language abilities. Recent advancements in natural language processing enable us to achieve this breakthrough in human-machine interaction. However, introducing conversational ...
Technology supporting meditation is a multimillion-dollar market that continues to grow. There is also strong academic interest to understand and improve the impact technology can have for the user experience of practitioners. However, little work investig ...
Situated in the intersection of audiovisual archives, computational methods, and immersive interactions, this work probes the increasingly important accessibility issues from a two-fold approach. Firstly, the work proposes an ontological data model to hand ...
ACM2023
Our actual internet landscape is dominated by a handful of private actors we use on a daily basis: Twitter, Facebook, Instagram, amongst others. These actors, in constant search of an optimization of their data transmission processes and user experiences, ...
The presence of conversational agents (or chatbots) in educational contexts has been steadily increasing over the past few years. Recent surveys have shown widespread interest in the use of chatbots in education, both for research and practice. Although th ...
EPFL2023
, , ,
As computational thinking (CT) becomes increasingly acknowledged as an important skill in education, self-directed learning (SDL) emerges as a key strategy for developing this capability. The advent of generative AI (GenAI) conversational agents has disrup ...
2024
, , ,
In recent years, the use of chatbots in education has been driven by advances in natural language processing and the increasing availability of digital education platforms. Although the added value of educational chatbots appears promising, researchers hav ...
2023
Defining a universal metric for Quality of Experience (QoE) is notoriously hard due to the complex relationship between low-level performance metrics and user satisfaction. The most common metric, the Mean Opinion Score (MOS), has well-known biases and inc ...
2023
,
The adoption of technology in urban participatory planning with tools such as Virtual Geographic Environments (VGE) promises a broader engagement of urban dwellers, which should ultimately lead to the creation of better cities. However, the authorities and ...
ELSEVIER2022
, ,
Supporting recommendations with personalized and relevant explanations increases trust and perceived quality, and helps users make better decisions. Prior work attempted to generate a synthetic review or review segment as an explanation, but they were not ...