Concept
Brand awareness
Concepts associés (12)
Marque (marketing)
Une marque est définie en France par le Code de la propriété intellectuelle comme un « signe susceptible de représentation graphique servant à distinguer les produits ou services d'une personne physique ou morale ». Le Code de la propriété intellectuelle donne une liste des signes susceptibles de constituer une marque.
Consumer behaviour
Consumer behaviour is the study of individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer's emotions, attitudes, and preferences affect buying behaviour. Consumer behaviour emerged in the 1940–1950s as a distinct sub-discipline of marketing, but has become an interdisciplinary social science that blends elements from psychology, sociology, social anthropology, anthropology, ethnography, ethnology, marketing, and economics (especially behavioural economics).
Touchpoint
A touchpoint can be defined as any way consumers can interact with a business organization, whether it be person-to-person, through a website, an app or any form of communication (“Touchpoint Glossary”, n.d.). When consumers come in contact with these touchpoints it gives them the opportunity to compare their prior perceptions of the business and form an opinion (Stein, & Ramaseshan, 2016). Touchpoints in marketing communications are the varying ways that a brand interacts and displays information to prospective customers and current customers.
Advertising management
Advertising management is a planned managerial process designed to oversee and control the various advertising activities involved in a program to communicate with a firm's target market and which is ultimately designed to influence the consumer's purchase decisions. Advertising is just one element in a company's promotional mix and as such, must be integrated with the overall marketing communications program. Advertising is, however, the most expensive of all the promotional elements and therefore must be managed with care and accountability.
Brand equity
Brand equity, in marketing, is the worth of a brand in and of itself – i.e., the social value of a well-known brand name. The owner of a well-known brand name can generate more revenue simply from brand recognition, as consumers perceive the products of well-known brands as better than those of lesser-known brands. In the research literature, brand equity has been studied from two different perspectives: cognitive psychology and information economics.
Image de marque
L'image de marque (communément appelée Brand management en anglais) est la représentation perçue par le public d'une entreprise, d'une organisation ou d'une (et de leurs services, de leurs produits et de leurs marques commerciales). L'image de marque est produite par la combinaison d'un ensemble de représentations résultant des relations entre deux ou de multiples entités, chacune pouvant simultanément ou alternativement être amenée à percevoir l'autre ou à vouloir l'influencer.
Marketing research
Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix impacts customer behavior. This involves specifying the data required to address these issues, then designing the method for collecting information, managing and implementing the data collection process.
Marketing
Le marketing, ou la mercatique, est un ensemble de techniques de ventes et leur mise en œuvre. Il ne faut pas confondre le marketing, avec le marketing management, souvent appelé par commodité « marketing », mais qui fait référence à la gestion de l’ensemble complexe des méthodologies permettant à l’organisation d’être et de rester compétitive dans un univers concurrentiel mouvant. Cette culture organisationnelle présente deux dimensions fondamentales : les clients (au sens large) et l’entreprise, dimensions qu’elle doit chercher à prendre en compte simultanément de façon équilibrée.
Digital marketing
Digital marketing is the component of marketing that uses the Internet and online-based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. Its development during the 1990s and 2000s changed the way brands and businesses use technology for marketing.
Marketing communications
Marketing Communications (MC, marcom(s), marcomm(s) or just simply communications) refers to the use of different marketing channels and tools in combination. Marketing communication channels focus on how businesses communicate a message to its desired market, or the market in general. It is also in charge of the internal communications of the organization. Marketing communication tools include advertising, personal selling, direct marketing, sponsorship, communication, public relations, social media, customer journey and promotion.