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In service-dominant (S-D) logicvalue is viewed as being co-created between companies, customers, and other actors within a service system. In order to understand how service systems maintain their viability and competitiveness, two fundamental questions sh ...
We consider the production/inventory problem of a manufacturer (or a retailer) under non-stationary and stochastic supply availability. Although supply availability is uncertain, the supplier would be able to predict her near future shortages and hence sup ...
The resource-based view suggests that firms' heterogeneous resource endowments are important for explaining interfirm performance differences. To date, however, the literature provides little insight on the factors that shape the identification of markets ...
The Discrete Split Delivery Vehicle Routing Problem with Time Windows (DSDVRPTW) consists of designing the optimal set of routes to serve, at least cost, a given set of customers while respecting constraints on vehicles capacity and customer time windows. ...
Trust management is essential to fostering cooperation and high quality service provisioning in several peer-to-peer (P2P) applications. Among those applications are customer-to-customer (C2C) trading sites and markets of services implemented on top of cen ...
This paper focuses on the two dimensional rectangular non-oriented guillotine cutting stock problem (TDRCSP) in which many pieces with different dimensions need to be cut with different quantities in order to satisfy customers' orders. In order to maximise ...
The simultaneous cooperation and competition between companies referred to as coopetition in the strategy literature is becoming a recurring theme in the business settings. Companies cooperate with their competitors to gain access to supplementary and comp ...
We analyze a short-term revenue optimization problem that involves the optimal targeting of customers for a promotion in which a finite number of perishable items are sold on a last-minute offer. The goal is to select the subset of customers to whom the of ...
Commercial services for provisioning software components and virtual infrastructure in the cloud are emerging. For customers, this creates a multitude of possibilities for outsourcing part of the IT-stack to third parties in order to run their applications ...
This paper makes the case for TaaS - automated software testing as a cloud-based service. We present three kinds of TaaS: (1) a public certification service, akin to Underwriters Labs, that independently assesses the reliability, safety, and security of so ...
