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Concept
Team effectiveness
Résumé
Team effectiveness (also referred to as group effectiveness) is the capacity a team has to accomplish the goals or objectives administered by an authorized personnel or the organization. A team is a collection of individuals who are interdependent in their tasks, share responsibility for outcomes, and view themselves as a unit embedded in an institutional or organizational system which operates within the established boundaries of that system. Teams and groups have established a synonymous relationship within the confines of processes and research relating to their effectiveness (i.e. group cohesiveness, teamwork) while still maintaining their independence as two separate units, as groups and their members are independent of each other's role, skill, knowledge or purpose versus teams and their members, who are interdependent upon each other's role, skill, knowledge and purpose.
There are many team effectiveness models including Rubin, Plovnick, and Fry's GRPI model, the Katzenbach and Smith model, the T7 model, the LaFasto and Larson model, the Hackman model, the Lencioni model and the Google model.
The evaluation of how effective a team is, is achieved with the aid of a variety of components derived from research and theories that help in creating a description of the multifaceted nature of team effectiveness. According to Hackman (1987), team effectiveness can be defined in terms of three criteria:
Output – The final outputs produced by the team must meet or exceed the standards set by key constituents within the organization
Social Processes – The internal social processes operating as the team interacts should enhance, or at least maintain, the group's ability to work together in the future
Learning – The experience of working in the team environment should act to satisfy rather than aggravate the personal needs of team members
In order for these criteria to be assessed appropriately, an evaluation of team effectiveness should be conducted, which involves both a measure of the teams' final task performance as well as criteria with which to assess intragroup process.
Source officielle
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