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Concept
Greenwood & Hall
Résumé
Greenwood Hall was a publicly traded educational technology company that provided cloud-based people and technology-enabled solutions designed to help post-secondary institutions better manage the student lifecycle. Greenwood Hall was headquartered in Los Angeles, California and operated student service center facilities in Orange County, California, Myrtle Beach, South Carolina, Phoenix, Arizona, and College Station, Texas. The Company ceased operations on December 15, 2017, after its assets were sold to Answernet. The former Company's assets now operate as Answernet Education Services, in Phoenix, Arizona, from the same facility operated by Greenwood Hall, prior to it ceasing operations.
Greenwood Hall was founded by Dr. John R. Hall and Zan Greenwood in 1997. In 1998, Greenwood Hall commenced call center operations from a facility in Irvine, California and a partner location in nearby Santa Ana, California. The Company focused on building its call center network during the first years of operations to support the needs of the direct response television industry and large television infomercials.
In 2000, the Company expanded its operations to include customer relationship management, logistics, fulfillment, and other related services as demand for the outsourcing of these services continued to increase significantly.
The Company relocated its corporate headquarters in August 2002 from Irvine to Santa Ana, California.
In the fall of 2006, the Company announced an expansion of its services and infrastructure and to accommodate significant new demand within higher education. In October 2007, Greenwood & Hall acquired the Financial Aid Solutions (FAS) Division of Nelnet, Inc.
As of 2010, Greenwood Hall shifted its focus to helping colleges and universities manage the student lifecycle.
In 2013, Greenwood Hall commenced a restructuring, during which time the Company shed unprofitable business and made changes to its management team.
Source officielle
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