Service is a concept that separates the concerns of an organization into (1) the value created for users and (2) the way the organization manages its resources to provide this value. The discipline of management of information technology (IT) uses services ...
Blockchain and distributed ledger technologies (DLTs) have the capacity to improve how many companies and organizations conduct transactions or store information securely, among many other potential benefits. However, their development and implementation d ...
For more than a decade managers, academics, educators and politicians have indicated that innovation is the key to our future. As a result, we find a plethora of innovation initiatives around the world, from university curricula to the mission statements o ...
In a context where the territorial development stakeholders seek to limit urban sprawl, urban brownfields represent an important potential: their regeneration allows an increased density within the existing built fabric and a revitalization at the neighbor ...
Despite many years of research, alignment of business and IT services remains a challenge. In this paper we show how to verify the quantitative properties of a service against stakeholder requirements during service design. We model the service with the Sy ...
Urban land-use planning and management are in constant mutation throughout the world. With sustainability as a goal, the use of participative GIS is becoming more and more in demand. Given the willingness of local authorities to test participatory models a ...