Empathy Studies in Design Process

This lecture covers the importance of empathy studies in the early stages of a design process, highlighting how failure in the scoping phase can impact the overall result. It discusses the consequences of using a standard crash test dummy in car safety tests, the gender bias in crash test data, and the need for inclusive design. The instructor also explores design failures, educational design challenges, and the Stanford d.school Design Thinking Process, emphasizing techniques like participant observations, interviews, and prototyping.