A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of
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Ce cours a pour objectif de présenter la fonction logistique de l'entreprise dans le cadre d'une approche globale, de la logistique au supply chain management, en insistant sur l'importance de la demande "client" tirant tous processus de la chaîne d'ajout de valeur du produit ou du service
Le cours décrit les enjeux et les modalités de mise en place d'une démarche environnementale systémique en entreprise basée sur la norme ISO 14001 et son l'application à un cas d'étude concret choisi par le participant en collaboration avec l'enseignant.
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improveme
Lean manufacturing is a production method aimed primarily at reducing times within the production system as well as response times from suppliers and to customers. It is closely related to another co
Total quality management (TQM) consists of organization-wide efforts to "install and make permanent
climate where employees continuously improve their ability to provide on demand products and servic