Erlang (unit)The erlang (symbol E) is a dimensionless unit that is used in telephony as a measure of offered load or carried load on service-providing elements such as telephone circuits or telephone switching equipment. A single cord circuit has the capacity to be used for 60 minutes in one hour. Full utilization of that capacity, 60 minutes of traffic, constitutes 1 erlang. Carried traffic in erlangs is the average number of concurrent calls measured over a given period (often one hour), while offered traffic is the traffic that would be carried if all call-attempts succeeded.
TelecommunicationsTelecommunication, often used in its plural form, is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice, but with a similar scale of expediency; thus, slow systems (such as postal mail) are excluded from the field.
Grade of serviceIn telecommunication engineering, and in particular teletraffic engineering, the quality of voice service is specified by two measures: the grade of service (GoS) and the quality of service (QoS). Grade of service is the probability of a call in a circuit group being blocked or delayed for more than a specified interval, expressed as a vulgar fraction or decimal fraction. This is always with reference to the busy hour when the traffic intensity is the greatest.
Traffic shapingTraffic shaping is a bandwidth management technique used on computer networks which delays some or all datagrams to bring them into compliance with a desired traffic profile. Traffic shaping is used to optimize or guarantee performance, improve latency, or increase usable bandwidth for some kinds of packets by delaying other kinds. It is often confused with traffic policing, the distinct but related practice of packet dropping and packet marking. The most common type of traffic shaping is application-based traffic shaping.
Multiprotocol Label SwitchingMultiprotocol Label Switching (MPLS) is a routing technique in telecommunications networks that directs data from one node to the next based on labels rather than network addresses. Whereas network addresses identify endpoints the labels identify established paths between endpoints. MPLS can encapsulate packets of various network protocols, hence the multiprotocol component of the name. MPLS supports a range of access technologies, including T1/E1, ATM, Frame Relay, and DSL. In an MPLS network, labels are assigned to data packets.
Quality of serviceQuality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, or a cloud computing service, particularly the performance seen by the users of the network. To quantitatively measure quality of service, several related aspects of the network service are often considered, such as packet loss, bit rate, throughput, transmission delay, availability, jitter, etc.
Asynchronous Transfer ModeAsynchronous Transfer Mode (ATM) is a telecommunications standard defined by the American National Standards Institute and ITU-T (formerly CCITT) for digital transmission of multiple types of traffic. ATM was developed to meet the needs of the Broadband Integrated Services Digital Network as defined in the late 1980s, and designed to integrate telecommunication networks. It can handle both traditional high-throughput data traffic and real-time, low-latency content such as telephony (voice) and video.
BroadbandIn telecommunications, broadband is the wide-bandwidth data transmission that transports multiple signals at a wide range of frequencies and Internet traffic types, which enables messages to be sent simultaneously and is used in fast internet connections. The medium can be coaxial cable, optical fiber, wireless Internet (radio), twisted pair, or satellite. In the context of Internet access, broadband is used to mean any high-speed Internet access that is always on and faster than dial-up access over traditional analog or ISDN PSTN services.
