Lecture

Business Alignment and Process Optimization

In course

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Description

This lecture covers solutions for business/IT alignment through a case study involving meetings with the COO and a salesperson. It discusses key issues such as communication problems, inefficient processes, and lack of IT infrastructure. The presentation emphasizes the importance of tracking shipping, improving communication channels, and defining clear responsibilities within departments.

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Instructor

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Official source

https://mediaspace.epfl.ch/media/0_1ljgat33

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