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Alignment Verification in the Early Stage of Service Design

Related publications (33)

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From Seminar to Lecture to MOOC: Scripting and Orchestration at Scale

Stian Haklev

This dissertation investigates the design of large online courses from the pedagogical perspective of knowledge communities. Much of the learning sciences literature has concerned itself with groups of up to 20-30 students, but in universities, courses of ...

University of Toronto2016

Animation-Based Service Specification, Verification and Validation

Biljana Bajic-Bizumic

[Context] With the expansion of services and service science, service systems have become an important abstraction for the service revolution. Service is defined as the application of resources (including competences, skills, and knowledge) to make changes ...

EPFL2015

Service portfolio management: A repository-based framework

Marco Rossetti, Gianluigi Viscusi

The paper discusses a framework for managing and evaluating ICT-enabled service portfolios along the service design phase. The framework adopts a service reuse perspective and it is made up of i) a model for the representation of a repository of services, ...

Elsevier2015

A Situated and Embodied Approach to Service-oriented Modeling

Anshuman Bahadur Saxena

[Context] As opposed to the traditional approach to problem solving, which limits the scope of the solution to the stated problem, the mandate for services is to go deeper and focus on the value that the proposed solution creates for the entities affected ...

EPFL2014

A Situated and Embodied Approach to Service Design

Alain Wegmann, Anshuman Bahadur Saxena

The two basic questions that every service-designer has to consider are – what features to include in a service, and who all to engage in the implementation of these features? We demonstrate that the true semantics of the value, which a service aims to cre ...

Ieee2014

On the Situated Semantics of Service Systems

Alain Wegmann, Anshuman Bahadur Saxena

Service System refers to the group of entities that work together to implement a service. An important challenge for the service designer is to organize her conceptualization of the service in a way that helps her identify the functional components require ...

2013

From Business Services to IT Services by Capturing Design Decisions

Claude Petitpierre, Alain Wegmann

The main goals of any service-oriented design include flexible support and adaptability of business services and improved business-IT alignment. The existing approaches, however, have failed to fully meet these goals. One of the major reasons for this defi ...

2012

Automated Physical Designers: What You See is (Not) What You Get

Anastasia Ailamaki, Ioannis Alagiannis

The explosion of available data in the last few years has increased the importance of physical database design, since the selection of proper physical structures (e.g. indices, partitions and materialized views) may improve query execution performance by s ...

ACM2012

Interdisciplinary Design of an Assistive Product for Personal Mobility with the use of an Expanded Model of Axiomatic Design

This article presents a model for product design in an interdisciplinary way with participation of the university, private company and the user. The proposal was implemented in the design of an assistive product for mobility according to the ISO9999: 2007 ...

2012

Human Centered Design for Development

Jeffrey Huang, Hendrik Ole Knoche

This paper describes the challenges faced in ICTD by reviewing the lessons learned from a project geared at improving the livelihood of marginal farmers in India through wireless sensor networks. Insufficient user participation, lack of attention to user n ...

2011