Alignment Verification in the Early Stage of Service Design
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[Context] With the expansion of services and service science, service systems have become an important abstraction for the service revolution. Service is defined as the application of resources (including competences, skills, and knowledge) to make changes ...
The explosion of available data in the last few years has increased the importance of physical database design, since the selection of proper physical structures (e.g. indices, partitions and materialized views) may improve query execution performance by s ...
This article presents a model for product design in an interdisciplinary way with participation of the university, private company and the user. The proposal was implemented in the design of an assistive product for mobility according to the ISO9999: 2007 ...
The two basic questions that every service-designer has to consider are – what features to include in a service, and who all to engage in the implementation of these features? We demonstrate that the true semantics of the value, which a service aims to cre ...
The main goals of any service-oriented design include flexible support and adaptability of business services and improved business-IT alignment. The existing approaches, however, have failed to fully meet these goals. One of the major reasons for this defi ...
The paper discusses a framework for managing and evaluating ICT-enabled service portfolios along the service design phase. The framework adopts a service reuse perspective and it is made up of i) a model for the representation of a repository of services, ...
This dissertation investigates the design of large online courses from the pedagogical perspective of knowledge communities. Much of the learning sciences literature has concerned itself with groups of up to 20-30 students, but in universities, courses of ...
[Context] As opposed to the traditional approach to problem solving, which limits the scope of the solution to the stated problem, the mandate for services is to go deeper and focus on the value that the proposed solution creates for the entities affected ...
EPFL2014
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Service System refers to the group of entities that work together to implement a service. An important challenge for the service designer is to organize her conceptualization of the service in a way that helps her identify the functional components require ...
2013
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This paper describes the challenges faced in ICTD by reviewing the lessons learned from a project geared at improving the livelihood of marginal farmers in India through wireless sensor networks. Insufficient user participation, lack of attention to user n ...
