Publication

Why Do We Need Business Process Support? Balancing Specialization and Generalization with BPS Systems

Gil Regev, Alain Wegmann
2003
Conference paper
Abstract

Businesses face a changing environment with an uncertain future. They need to specialize their business processes in order to become successful in the short term. This specialization, however, becomes a problem in the long term, when conditions change. A BPS system could help the business to achieve and maintain the balance between specialization and generalization.

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