Business process management

Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM. As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continual improvement process methodologies. ISO 9000 promotes the process approach to managing an organization. promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements. BPM proponents also claim that this approach can be supported, or enabled, through technology. As such, many BPM articles and scholars frequently discuss BPM from one of two viewpoints: people and/or technology. BPM streamlines business processing by automating workflows; while RPA automates tasks by recording a set of repetitive activities implemented by human. Organizations maximize their business automation leveraging both technologies to achieve better results. The Workflow Management Coalition, BPM.com and several other sources use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries. The Association of Business Process Management Professionals defines BPM as: Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization’s strategic goals.

About this result

This page is automatically generated and may contain information that is not correct, complete, up-to-date, or relevant to your search query. The same applies to every other page on this website. Please make sure to verify the information with EPFL's official sources.

Related publications (4)

Related people (6)

Related concepts (24)

Related courses (10)

Related lectures (48)

FIRST RESULTS OF SPACE CHARGE SIMULATIONS FOR THE NOVEL MULTI-TURN INJECTION

Matthieu George

Recently, a novelmulti-turn injection technique was proposed. It is based on beam merging via resonance crossing. The various beamlets are successively injected and merged back by crossing a stable re

2010

DecoCHina, a Chinese-Swiss collaborative network of industrial SMEs

Rémy Glardon, Michel Pouly

Industrial SMEs face new challenges in global markets with customers requiring more complete solutions and ability to source their procurements anywhere in the world. If large companies have erough re

Ieee Service Center, 445 Hoes Lane, Po Box 1331, Piscataway, Nj 08855-1331 Usa2008

Optimization of the business processes within a Swiss-Chinese collaborative network and development of an assessment methodology for new members

2007

Workflow

A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence of operations, the work of a person or group, the work of an organization of staff, or one or more simple or complex mechanisms. From a more abstract or higher-level perspective, workflow may be considered a view or representation of real work.

Process mining

Process mining is a family of techniques relating the fields of data science and process management to support the analysis of operational processes based on event logs. The goal of process mining is to turn event data into insights and actions. Process mining is an integral part of data science, fueled by the availability of event data and the desire to improve processes. Process mining techniques use event data to show what people, machines, and organizations are really doing.

Business process

A business process, business method or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process.

L'étudiant effectue un stage en entreprise entre 4 et 6 mois dans un domaine d'activité où les compétences de l'ingénieur chimiste sont mises en valeur.

Ce cours a pour objectif de présenter la fonction logistique de l'entreprise dans le cadre d'une approche globale, de la logistique au supply chain management, en insistant sur l'importance de la dema

This course is an introduction to the alignment of enterprise needs with the possibilities offered by Information Technology (IT). Using a simulated business case, we explore how to define the require

Explores 7-Eleven Japan's data-driven retail strategy for competitive advantage and operational excellence, focusing on IT systems, brand awareness, and product freshness.

Covers solutions for aligning business and IT through information modeling, RFP/RFT, and low-code platforms.

Explores the definition and components of information systems, emphasizing their role in collecting, processing, and distributing information.