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Concept
Information professional
Résumé
An information professional or information specialist is someone who collects, records, organises, stores, preserves, retrieves, and disseminates printed or digital information. The service delivered to the client is known as an information service.
The versatile term "information professional" is used to describe similar and sometimes overlapping professions, such as librarians, archivists, information managers, information systems specialists , information scientists, records managers, and information consultants, but terminology differs among sources and organisations. Information professionals work in a variety of private, public, and academic institutions, or independently.
Since the term information professional is broad, the skills required for this profession are also varied. A Gartner report in 2011 pointed out that "Professional roles focused on information management will be different to that of established IT roles. An 'information professional' will not be one type of role or skill set, but will in fact have a number of specializations". Thus, an information professional can possess a variety of different skills, depending on the sector in which the person is employed.
Some essential cross-sector skills are:
IT skills, such as word-processing and spreadsheets, digitisation skills, and conducting Internet searches, together with skills loan systems, databases, content management systems, and specially designed programmes and packages.
Customer service. An information professional should have the ability to address the information needs of customers.
Language proficiency. This is essential in order to manage the information at hand and deal with customer needs.
Soft skills. These include skills such as negotiating, conflict resolution, and time management.
Management training. An information professional should be familiar with notions such as strategic planning and project management.
Moreover, an information professional should be skilled in planning and using relevant systems, in capturing and securing information, and in accessing it to deliver service whenever the information is required.
Source officielle
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