Counterproductive work behaviorCounterproductive work behavior (CWB) is employee behavior that goes against the legitimate interests of an organization. These behaviors can harm organizations or people in organizations including employees and clients, customers, or patients. It has been proposed that a person-by-environment interaction can be utilized to explain a variety of counterproductive behaviors. For instance, an employee who is high on trait anger (tendency to experience anger) is more likely to respond to a stressful incident at work (e.
Harcèlement moral en milieu professionnelLe harcèlement moral au travail est une action persistante de mauvais traitements infligés à certaines personnes sur le lieu de travail par d'autres individus. Les moyens employés comprennent la violence verbale, non verbale, psychologique et physique, ainsi que l'humiliation. Ce type d'agression au travail est particulièrement difficile car les harceleurs au travail agissent souvent dans le cadre des règles et des politiques établies par leur organisation ou leur société, qui dans la majorité des cas est du fait d'une personne qui a autorité sur la victime.
Workplace violenceWorkplace violence (WPV), violence in the workplace (VIW), or occupational violence refers to violence, usually in the form of physical abuse or threat, that creates a risk to the health and safety of an employee or multiple employees. The National Institute for Occupational Safety and Health defines worker on worker, personal relationship, customer/client, and criminal intent all as categories of violence in the workplace.
Workplace aggressionWorkplace aggression is a specific type of aggression which occurs in the workplace. Workplace aggression is any type of hostile behavior that occurs in the workplace. It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates. Common examples of workplace aggression include gossiping, bullying, intimidation, sabotage, sexual harassment, and physical violence. These behaviors can have serious consequences, including reduced productivity, increased stress, and decreased morale.
Workplace harassmentWorkplace harassment is the belittling or threatening behavior directed at an individual worker or a group of workers. Recently, matters of workplace harassment have gained interest among practitioners and researchers as it is becoming one of the most sensitive areas of effective workplace management, because a significant source of work stress is associated with aggressive behaviors at workplace. In Asian countries, workplace harassment is one of the poorly attended issues by managers in organizations.
HarcèlementLe harcèlement est un mode de persécution consistant à enchaîner de façon répétée des agissements ou des paroles hostiles afin de démoraliser et d'affaiblir psychologiquement la personne qui en est la victime. Ce type de comportement peut être habituel pour le harceleur, et viser le statut social ou l'intégrité physique de la victime. Le harcèlement constitue également une tactique de contrôle coercitif, déployée par un conjoint abusif dans un contexte de violence conjugale.
Psychologie du travail et des organisationsLa psychologie du travail et des organisations est une branche de la psychologie qui s'intéresse aux phénomènes psychiques et aux comportements des individus au travail. Plus concrètement, la psychologie du travail se préoccupe de questions telles que la santé et le bien-être au travail, l'accompagnement professionnel des salariés ainsi que les nouvelles formes de travail et nouveaux modèles d'activité apparus à la suite d'évolutions sociétales récentes.
Workplace incivilityWorkplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others. The authors hypothesize there is an "incivility spiral" in the workplace made worse by "asymmetric global interaction". Incivility is distinct from aggression. The reduction of workplace incivility is an area for ongoing industrial and organizational psychology research.
Employee monitoringEmployee monitoring is the (often automated) surveillance of workers' activity. Organizations engage in employee monitoring for different reasons such as to track performance, to avoid legal liability, to protect trade secrets, and to address other security concerns. This practice may impact employee satisfaction due to its impact on the employee's privacy. Among organizations, the extent and methods of employee monitoring differ. A company can use its everyday electronic devices to monitor its employees almost continuously.
Toxic workplaceA “toxic workplace” is a colloquial term used to describe a place of work, usually an office environment, that is marked by significant personal conflicts between those who work there. Such infighting can often harm productivity. Toxic workplaces are often considered the result of toxic employers and/or toxic employees who are motivated by personal gain (power, money, fame or special status), use unethical means to psychologically manipulate and annoy those around them; and whose motives are to maintain or increase power, money or special status or divert attention away from their performance shortfalls and misdeeds.
