Lecture

User Experience: Fundamentals

Description

This lecture by the instructor covers the basics of User Experience (UX), including the definition of usability and user experience according to ISO standards, the relationship between UX and Customer Experience (CX), and the key components of UX such as accessibility, utility, persuasion, usability, and emotion. Through examples like the Microsoft Home Use Program, the lecture illustrates how UX principles are applied in real-world scenarios to enhance user satisfaction and interaction. The presentation also delves into the importance of trust, credibility, and emotional design in creating a positive user experience.

About this result
This page is automatically generated and may contain information that is not correct, complete, up-to-date, or relevant to your search query. The same applies to every other page on this website. Please make sure to verify the information with EPFL's official sources.