Are you an EPFL student looking for a semester project?
Work with us on data science and visualisation projects, and deploy your project as an app on top of Graph Search.
This lecture covers the EPFL Service Desk portal, providing support for various services such as requests, outages, incident reporting, and health services. It includes information on absence management, procurement, authentication, and authorization. The lecture also delves into knowledge bases, approvals, and live chat support.