Concept

Service economy

Related publications (48)

Public bench - service station for pedestrians

Public benches are a key element for active mobility and can be understood as service stations for pedestrians. They contribute to fostering and facilitating sustainable mobility, but are often underestimated or not included in urban planning and policies. ...

2022

Designing, Aligning, and Visualizing Service Systems

Gorica Tapandjieva Sekulovska

Service is a concept that separates the concerns of an organization into (1) the value created for users and (2) the way the organization manages its resources to provide this value. The discipline of management of information technology (IT) uses services ...

EPFL2018

IntegrCiTy - D2.3 Report - Enabling and integrating a common IT structure: Definition of a back-end layer architecture

François Maréchal, Luc Girardin, Jessen Page, Gillian Jean Bernard Basso

The concept of the IntegrCiTy platform is built around the development of a single application as a suite of independent software: project partners will mutualize a certain number of tools that shall be integrated in the IntegrCiTy platform. Therefore, a r ...

IPESE-EPFL2017

Who's On Board? Probabilistic Membership for Real-Time Distributed Control Systems (Extended)

Rachid Guerraoui, David Kozhaya, Yvonne Anne Pignolet-Oswald

To increase their dependability, distributed control systems (DCSs) need to agree in real time about which hosts have crashed, i.e., they need a real-time membership service. In this paper, we prove that such a service cannot be implemented deterministical ...

SRDS2016

WHO'S ON BOARD? Probabilistic Membership for Real-Time Distributed Control Systems

Rachid Guerraoui, David Kozhaya

To increase their dependability, distributed control systems (DCSs) need to agree in real time about crashed hosts, i.e., they need a real-time membership service. In this paper, we prove that such a service cannot be implemented deterministically if, besi ...

Ieee2016

Building Capabilities for Service Innovation

Andreas Felix von Vangerow

The service sector is the most dominant sector in every developed economy today. The ability to develop and successfully launch new services is crucial for service organizations to stay competitive and to adapt to the ever-changing conditions of the enviro ...

EPFL2015

Animation-Based Service Specification, Verification and Validation

Biljana Bajic-Bizumic

[Context] With the expansion of services and service science, service systems have become an important abstraction for the service revolution. Service is defined as the application of resources (including competences, skills, and knowledge) to make changes ...

EPFL2015

IT Service Alignment Verification of Quantitative Properties in Service Design

Alain Wegmann, Gorica Tapandjieva Sekulovska

Despite many years of research, alignment of business and IT services remains a challenge. In this paper we show how to verify the quantitative properties of a service against stakeholder requirements during service design. We model the service with the Sy ...

2015

A Situated and Embodied Approach to Service-oriented Modeling

Anshuman Bahadur Saxena

[Context] As opposed to the traditional approach to problem solving, which limits the scope of the solution to the stated problem, the mandate for services is to go deeper and focus on the value that the proposed solution creates for the entities affected ...

EPFL2014

Patterns for Value-Added Services Illustrated with SEAM

Maude Laetitia Grossan, Alain Wegmann, Gorica Tapandjieva Sekulovska, Aarthi Gopal

The basic idea behind the provision of a service is to hide the service implementation details from the client in such a way that more value is provided to the client. Very often support services allow too much of their implementation details to be visible ...

2014

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