User experience design

Summary

User experience design (UX design, UXD, UED, or XD) is the process of defining the experience a user would go through when interacting with a company, its services, and its products. Design decisions in UX design are often driven by research, data analysis, and test results rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance. UX design is also an element of the customer experience (CX), which encompasses all aspects and stages of a customer's experience and interaction with a company. History The field of user experience design is a conceptual design discipline and has its roots in human factors and ergonomics, a field that, since the late 1940s, has focused on the interaction between human users, machines, an

Official source

https://en.wikipedia.org/wiki/User_experience_design

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Test and implement the research methodology to evaluate household water filters integrity, contamination and re-growth, for use in an emergency context. Understand user experience and preferences as well as provide feedback to the manufacturers' enabling optimization and further development of their products.

2018

Global HCI Curricula: The Case for Creativity

Emily Clare Groves

This paper makes the case for the inclusion of experimental creative practice within global HCI curricula. The interface between HCI and creative practice is often found in the discipline of user experience design where students are trained in the various methods, approaches and techniques of designing for digital systems, objects, and interfaces. User experience design has traditionally been seen as at the service of both the people who are intended to use a digital product and the business objectives of the commissioning organisation. Most recently, this has led to a number of negative consequences including the emergence of surveillance capitalism, a flattening of creative possibility, and an arguably damaging prioritisation of human needs above all others. In order to revitalise the discipline, this paper suggests that HCI education needs to widen its scope to encompass conceptual risk taking through several approaches that we detail.

2019

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Open-domain chatbots that can engage in a conversation on any topic received significant attention in the last several years, which opened opportunities for studying user interaction with them. Drawing from reviews of chatbots posted on Google Play, we explore user experience and expectations of these agents in a mixed-method study. Results of statistical analysis reveal which social qualities of chatbots are the most significant for user satisfaction. Further, we employ natural language processing and qualitative methods to identify how users wish their chatbots to evolve in the future. While currently users mostly value the entertaining component of their experience, their expectations call for more human-like behavior of chatbots. The most prominent expectations include chatbots' abilities to treat and express emotions and be more attentive to the user. Based on these findings, we conclude with design implications, discussing the directions for developing social skills of open-domain chatbots.

ASSOC COMPUTING MACHINERY2021