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Concept

User experience design

User experience design (UX design, UXD, UED, or XD) is the process of defining the experience a user would go through when interacting with a company, its services, and its products. Design decisions in UX design are often driven by research, data analysis, and test results rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance. UX design is also an element of the customer experience (CX), which encompasses all aspects and stages of a customer's experience and interaction with a company. History The field of user experience design is a conceptual design discipline and has its roots in human factors and ergonomics, a field that, since the late 1940s, has focused on the interaction between human users, machines, an

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Publications associées (39)

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Evaluation of household water filters in West Bank

Romain Burgard

Test and implement the research methodology to evaluate household water filters integrity, contamination and re-growth, for use in an emergency context. Understand user experience and preferences as well as provide feedback to the manufacturers' enabling optimization and further development of their products.

2018

Chargement

Global HCI Curricula: The Case for Creativity

Emily Clare Groves

This paper makes the case for the inclusion of experimental creative practice within global HCI curricula. The interface between HCI and creative practice is often found in the discipline of user experience design where students are trained in the various methods, approaches and techniques of designing for digital systems, objects, and interfaces. User experience design has traditionally been seen as at the service of both the people who are intended to use a digital product and the business objectives of the commissioning organisation. Most recently, this has led to a number of negative consequences including the emergence of surveillance capitalism, a flattening of creative possibility, and an arguably damaging prioritisation of human needs above all others. In order to revitalise the discipline, this paper suggests that HCI education needs to widen its scope to encompass conceptual risk taking through several approaches that we detail.

2019

Chargement

User Expectations of Conversational Chatbots Based on Online Reviews

Alexandru Placinta, Pearl Pu Faltings, Ekaterina Svikhnushina

Open-domain chatbots that can engage in a conversation on any topic received significant attention in the last several years, which opened opportunities for studying user interaction with them. Drawing from reviews of chatbots posted on Google Play, we explore user experience and expectations of these agents in a mixed-method study. Results of statistical analysis reveal which social qualities of chatbots are the most significant for user satisfaction. Further, we employ natural language processing and qualitative methods to identify how users wish their chatbots to evolve in the future. While currently users mostly value the entertaining component of their experience, their expectations call for more human-like behavior of chatbots. The most prominent expectations include chatbots' abilities to treat and express emotions and be more attentive to the user. Based on these findings, we conclude with design implications, discussing the directions for developing social skills of open-domain chatbots.

ASSOC COMPUTING MACHINERY2021

Chargement

Utilisabilité

L’utilisabilité, ou encore aptitude à l'utilisation est définie par la norme ISO 9241-11 comme « le degré selon lequel un produit peut être utilisé, par des utilisateurs identifiés, pour atteindre des

Interactions homme-machine

thumb|Personne plongée dans la réalité virtuelle grâce à un visiocasque et un gant électronique. thumb|L'interface homme-machine d'un des ordinateurs de bord des missions Apollo. L'interaction Homme-

Design numérique

vignette|366x366px Incluant l’ensemble des pratiques utilisant des matières informatisées comme moyen et comme fin dans la conception, le design numérique (également appelé design d'interaction ou des

CS-486: Interaction design

This course focuses on goal-directed design and interaction design, two subjects treated in depth in the Cooper book (see reference below). To practice these two methods, we propose a design challenge, which is further divided into mini-projects evenly spaced throughout the semester.

FIN-413: Financial applications of blockchains and distributed ledgers

This course provides an introduction to distributed ledger technology, blockchains and cryptocurrencies, and their potential applications in finance and banking.

DH-405: Foundations of digital humanities

This course gives an introduction to the fundamental concepts and methods of the Digital Humanities, both from a theoretical and applied point of view. The course introduces the Digital Humanities circle of processing and interpretation, from data acquisition to new understandings.